CUSTOMER SERVICE - TECHNICAL SALES
LYMAN, SC 29365
Marketplace Professional is seeking a Customer Service representative to provide technical and sales assistance to assist existing and potential customers and associates for a client in Spartanburg County. In addition, he/she must be able to maintain established sales activity and generate new sales. This position requires an Associate degree in an applied science or a minimum of 3-year direct sales/customer service experience in a manufacturing environment. Only candidates with these requirements will be considered. SAP experience preferred.
Responsibilities and Duties:
Handle inbound calls in a friendly, courteous manner, determining the nature of the call
Obtain required information, researching as needed to process requests
Complete required paperwork including data entry to complete requests
Edit orders for accuracy and completeness prior to input into SAP/Configurator
Comply with all ISO Quality and Work instructions for Job including all safety and company rules
Perform other tasks as requested
Associates Degree in an applied science or direct industry experience is preferred
Aptitude to learn and understand the basics of power transmission and catalog information to meet customer needs and processing procedures
Follow instructions (written and verbal) and work independently
Excels in a fast-paced environment with continuous interruptions
Capability to make decisions based on information
Excellent communication with all Company employees in a positive and professional manner
Ability to learn and use the computer and work within the SAP Mapics System
Meet Your Recruiter
Staffing Specialist - Professional
Darlene moved to Greenville from Huntsville, Alabama and began her professional career in IT at Metropolitan Life Insurance Company. She joined Marketplace Professional Staffing in 2015 as a Recruiter Assistant and was soon promoted to Staffing Specialist.
In her free time, Darlene enjoys spending time with family and friends.